Roofing complaints: which purchasing and installation errors cause them?
Most roof complaints stem from ordering, transport, storage and installation errors rather than manufacturing defects. Before confirming an order, check the roof drawings and item list, and establish who is responsible for measurement and material selection. Give the full profile designation, thickness and colour, because a similar name does not guarantee a matching cross-section. Inspect the delivery before acceptance and store packs as instructed. The article reviews the stages where coating damage, leaks and deformation arise, and explains how to prepare a report and limit disputes.









